The behaviour of some people just bewilders me. No. Actually it sickens me sometimes. Let me give you a couple of examples…

Like most people, I’ve been totally absorbed by the Winter Olympic and Paralympic games. So, a few weeks ago, between eating doughnuts and staring, open mouthed at the feats of bravery and beauty on the screen before me, I made a sudden, and life affirming decision.

I was going to learn to ice-skate.

As Learning and Development specialists we often get challenged to come up with new ways to help change processes, attitudes and work place cultures. We are given documents that spell out the changes, and for the most part they make complete and total sense. Facts in black and white that illustrate how the changes will improve ‘X’ or decrease ‘Y’.

You wouldn’t think that as a Graphic Designer I like receiving criticism on my designs, but I actually do! We Graphic Designers know that we don’t always get things right the first time; we always want to make our designs better and, crucially, meet the needs of end-users. So we love to hear, ‘this isn’t quite right, because…’ However, what we don’t love to hear is, ‘I don’t like it.’